Adiance Privacy Policy
Thank you for visiting Adiance ("Adiance")
Internet web site ("Site") located at the URL www.Adiance.com.
This Privacy Policy details certain policies implemented
throughout Adiance governing Adiance's use of
personally identifiable information provided to Adiance via this Site, through
customers' voluntary reporting of information around product and/or system
errors ("Error Reports") or through customers' voluntary reporting of
the installation of the Adiance software.
Privacy Policy Updates
Due to the Internet's
rapidly evolving nature, Adiance may need to update this Privacy Policy from
time to time. If so, Adiance will post its updated Privacy Policy on our Site
located at www.Adiance.com so you are always aware of what personally identifiable
information we may collect and how we may use this information. Adiance
encourages you to review this Privacy Policy regularly for any changes. Your
continued use of this Site and/or continued transmission of Error Reports to Adiance
will be subject to the then-current Privacy Policy.
Information Collection and
Use
You can generally visit our
Site without revealing any personally identifiable information about yourself.
However, in certain sections of this Site, to use certain services, we may
require you to register for an account, or we may invite you to submit
questions or comments or request information, participate in surveys,
questionnaires or contests, download trials or demonstrations, subscribe to
newsletters or email alerts or participate in community forums. Due to the
nature of some of these activities, we may ask that you complete and submit an
online form with personally identifiable information such as your name,
username, email address, job title, address and phone number. We may use your personally
identifiable information to deliver certain services, products or information
you have requested, verify your authority to enter certain password protected
areas of the Site, send you notices for products and/or services that you have
used or that may be of interest to you (if you have opted in to receive such
notices) and improve the content and general administration of the Site. If you
are a registered user and post to any of the Sites community forums, other
registered users of this Site may view your username and may send you emails,
but they will not be able to see your actual email address unless you have
elected to allow other registered users to see your email address. Adiance
collects usage statistics of Adiance website as well as the Adiance application
through embedded Google Analytics code to better understand the customer
behavior. If you prefer to opt out of this feature in the application please
contact us and we will guide you on the opt-out process.
If you choose to transmit
an Error Report to Adiance, we may collect personally identifiable information
that is included in the information that you elect to include in the Error
Report that you provide to us. We will use the personally identifiable
information included in such Error Reports only to troubleshoot problems and
errors and to prevent similar errors. Except as stated in this Privacy Policy,
we will not further use or nor will we disclose any personally identifiable
information included in these Error Reports.
When you install any Adiance
software, you will have the option to notify Adiance of your installation. If
you choose to notify Adiance of your installation, we may collect personally
identifiable information that is transmitted with your notification such as
your email address, your domain and the version that you have installed. We
will use the personally identifiable information included with such
notifications to improve the quality of Adiance software and to manage and
provide you with support and for marketing analysis. We may also use this
information to send you marketing messages about products and services that
might be of interest to you.
Children's Privacy
Adiance recognizes the
privacy interests of children and we encourage parents and guardians to take an
active role in their children's online activities and interests. No personally
identifiable information is collected by Adiance and Adiance's
services and Site are not intended for children under the age of 13. Adiance
does not target its services or this Site to children under 13. Adiance does
not knowingly collect personally identifiable information from children under
the age of 13.
Cookies
A cookie is a small data file that certain Web sites write
to your hard drive when you visit them. Cookies cannot be used to run programs
or deliver viruses to your computer. A cookie file can contain information such
as a user ID that the site uses to track the pages you've visited, but the only
personal information a cookie can contain is information you supply yourself. A
cookie can't read data off your hard disk or read cookie files created by other
sites. Cookies save you time, for example, if you personalize a web page, or
navigate within a Site, a cookie recalls your specific information on
subsequent visits. Adiance's website also uses cookies to track user traffic
patterns. We do this in order to determine the usefulness of our website
information to our users and to see how effective our navigational structure is
in helping users reach that information. You may accept or decline cookies.
Most web browsers automatically accept cookies, however you can modify your
browser setting to decline cookies.
In addition to cookies, our site uses a variety of technical methods for
tracking purposes, including web beacons. Web beacons are small pieces of data
that are embedded in images on the pages of web sites. Adiance's also uses
these technical methods to analyze the traffic patterns on our web site, such
as the frequency with which our users visit various parts of our web site.
Aggregate Information
The Site may track the
total number of visitors to our Site, the number of visitors to each page of
our Site, IP addresses, External Web Sites (defined below) linked to, and we
may analyze this data for trends and statistics in the aggregate, but such
information will be maintained, used and disclosed in aggregate form only and
it will not contain personally identifiable information. We may use such
aggregate information to analyze trends, administer the Site, track users'
movement, and gather broad demographic information for aggregate use. We may
share this aggregate information with third parties to assist them in targeting
advertisements to appropriate audiences.
Disclosure
We may provide your
personally identifiable information that we collect and the data generated by
cookies to the vendors and service agencies that we may engage to assist us.
For example, we may provide your personally identifiable information to an
organization in order to complete a service (e.g., process your payment) or
diagnose an error. Such third party entities will be obligated to a written
confidentiality agreement that is at least as protective of your personally
identifiable information as the terms of this Privacy Policy and they will not
be permitted to further distribute your personally identifiable information. We
will also disclose your personally identifiable information if we reasonably
believe we are required to do so by law, regulation or other government
authority. We will not sell your personally identifiable information to any
other company or organization except we may transfer your personally
identifiable information to a successor entity upon a merger, consolidation or
other corporate reorganization in which Adiance participates or to a purchaser
of all or substantially all of Adiance's assets to
which this Site relates.
Links to Third Party Sites
The Site may provide links
to other Web sites or resources over which Adiance does not have control
("External Web Sites"). Such links do not constitute an endorsement
by Adiance of those External Web Sites. You acknowledge that Adiance is
providing these links to you only as a convenience, and further agree that Adiance
is not responsible for the content of such External Web Sites. Your use of
External Web Sites is subject to the terms of use and privacy policies located
on the linked to External Web Sites.
Data Integrity
We process your personally
identifiable information in ways compatible with the purpose for which it was
collected or subsequently authorized by you, the individual. To the extent
necessary for such purposes, we take reasonable steps to make sure that your
personally identifiable information is accurate, complete, current and
otherwise reliable with regard to its intended use.
Security
We may employ procedural
and technological measures, consistent with industry practice. Such measures
are reasonably designed to help protect your personally identifiable
information from loss, unauthorized access, disclosure, alteration or
destruction. Adiance may use encryption, secure socket layer, firewalls,
internal restrictions, password protection and other security measures to help
prevent unauthorized access to your personally identifiable information.
Correction/Updating
Personally Identifiable Information
Adiance provides you with
the ability to review, correct and delete any of the personally identifiable
information that you have provided to us. If you wish to review or correct any
information you have provided to us, you may contact us by email at:
This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
. We may limit or deny access
to your personally identifiable information where providing such access would
be unreasonably burdensome or expensive in the circumstances, or as otherwise
permitted by applicable laws or regulations.
If you have any questions
regarding this Privacy Policy please contact us via email at:
This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
Adiance respects your
privacy. When using our sites, you may get information, access online products
and services, communicate with us or link to other web sites with which we do
business. While doing that, you may give us information so that we can provide
enhanced products or services to you and to personalize your experience on our
website. This online privacy policy describes how we use and protect Personally
Identifiable Information that you share with us ("PII”).
The
following principles govern web-sites owned and operated by Adiance. These
principles do not govern web-sites of other parties to which we may provide
only links because Adiance is not responsible, and can not control the privacy
practices or content of those sites.
- Adiance collects PII when you register for a Adiance
account or use the Adiance products or services for the following
purposes:
- to deliver the products and
services you or your company have ordered for your use from Adiance;
- to maintain accounting and
billing contact information and other financial records;
- to customize the advertising
and content you see,
- to contact you regarding our
services unless you elected not to receive these communications.
- When you register with Adiance, we ask for your name,
email address, physical address, telephone numbers and, in some cases credit
card information when you order services on-line. Some of our customers
use Adiance services to provide sessions, such as web seminars, which
require the participants to register prior to attending the session. When
you register for one of these sessions, you may be asked to provide
additional information such as your birth date, gender, zip code,
occupation, industry, and personal interests. This information is provided
to the customer hosting the session. Adiance may store this information on
behalf of our customers as necessary to fulfill our obligations to our
customers. Adiance requires that all such customers use, hold and process
such PII in accordance with applicable privacy laws.
- Adiance also automatically receives and records
information on our server logs from your browser including your IP address, Adiance cookie information and the
page you requested.
Adiance routinely collects information that cannot be
identified to a particular individual such as time-stamps and logs events (like
features used, number of participants, length of meetings.) This data is used
for accounting/billing purposes as well as for performance and optimization of
the Adiance services.
If we change any of our privacy policies or practices, we'll post those changes
to this policy statement at least 30 days before they take effect. In limited
cases, we may be required to disclose certain information to comply with a
legal process, such as a court order, subpoena or search warrant.
- Adiance will not sell or rent your PII to anyone.
- Adiance will send PII about you to other companies or
people only when:
- We have your consent to share
the information;
- We need to share your
information to provide the product or service you have requested;
- We need to send the
information to companies who work on behalf of Adiance to provide a Adiance
product or service or to otherwise assist Adiance with its business
activities. (Unless we tell you otherwise, these companies do not have
any right to use the PII we provide to them beyond what is necessary to
assist us and are required to safeguard PII and not to disclose PII to
others);
- We respond to subpoenas, court
orders or legal process; or
We find that your actions on our Web sites violate the Adiance
Terms of Service,
Terms of Service,
You have the ability to direct Adiance to edit, correct or erase your PII , at
any time. To request such account maintenance send your email request to
This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
. You may also indicate
that you do not wish to receive messages from Adiance regarding our services or
update your information relating to such messages at
This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
. Following your
request for either type of data editing, your information will be changed in Adiance’s
data bases after we receive the information necessary to process your request.
- Service
Design and Technology. The Adiance switching environment is designed
similarly to the telephone switching environment. Once the meeting is over
the content of the meeting is not retained by Adiance unless the customer
specifically requests that the content be recorded. Adiance uses industry standard
encryption as well as its own proprietary technology to protect PII and
meeting content.
- Further,
the only means to participate in a meeting is through the Adiance
invitation and join meeting process, which should include a password for
each meeting. Adiance strongly recommends that all meetings be protected
by passwords. In addition, the host has full control over attendee
presence and may eject unwanted participants or lock a meeting to prevent
additional participants.
Privacy Policy
Adiance("Adiance"), respects your privacy and is
committed to protect the personal information that you share with us.
Generally, you can browse through our website without giving us any information
about yourself. When we do need your personal information to provide services
that you request or when you choose to provide us with your personal
information, this policy describes how we collect and use your personal
information.
Information Collection
Personal information means any information that may be used
to identify an individual, including, but not limited to, a first and last
name, email address, telephone number a home, postal or other physical address,
birth date, gender, occupation, a valid credit card number to process payment
for products and/or services and such other information when needed to provide
a service that you requested.
As you navigate through this site, certain anonymous information can be
passively collected (that is, gathered without your actively providing the
information) using various technologies, such as cookies, Internet tags or web
beacons, and navigational data collection (log files, server logs,
clickstream). Your internet browser automatically transmits to this site some
of this anonymous information, such as the URL of the web site you just came
from and the Internet Protocol (IP) address and the browser version your
computer is currently using; the date and time you access the site and the
pages that you access while at the site. This information is used to help
improve the site, analyze trends and administer the site. This site may also
collect anonymous information from your computer through cookies and internet
tags or web beacons. You may set your browser to notify you when a cookie is
sent or to refuse cookies altogether, but certain features of this site might
not work without cookies.
Adiance collects personal information when you elect to use our software on a
free trial basis or purchase a license or an upgrade. Adiance only uses such
information if it has been collected in accordance with acceptable privacy
practices consistent with this Policy and applicable laws.
Notice: We will inform you at the point of collection when personal information
is collected and we will give you the opportunity to "opt out" of
receiving direct marketing or market research information. This means we assume
you have given us your consent to collect and use your information in
accordance with this Policy unless you take affirmative action to opt out at
the point of collection. Opt-out is the means by which you give us, or decline
to give us, your consent to use your personal information for the purposes
covered by the opt-out choice. In some cases, when applicable, we will provide
you with the opportunity to "opt in". This means we will require your
affirmative action to indicate your consent before we use your information for
purposes other than the purpose for which it was submitted.
How We Use Information
Collected
Adiance uses personally identifiable information for several
general purposes: to fulfill your requests for certain products and services,
to keep you up to date on the latest product announcements, software updates,
special offers or other information we think you'd like to hear about either
from us or from our business partners, and to better understand your needs and
provide you with better services. We may also use your information to send you
promotional materials about goods and services (including special offers and
promotions) either offered by Adiance or offered by third parties. You may opt
out of receiving these communications.
In addition, we may share non-identifiable aggregate information about our
users (for example, the % of male and female visitors to our site) with
advertisers, business partners, and other third parties in an effort to
customize or enhance the content and advertising on our website for our users.
Information Sharing and
Disclosure
Our web site provides you the opportunity to opt-in to
receive communications from us when you elect to use our software on a free-trial
basis, or purchase a new license or an upgrade. Further, when you receive the
requested communication, you are given the opportunity to unsubscribe from
receiving any future communication or to change your information.
Unless you opt-in, Adiance will not transfer your personal information to third
parties, except we may transfer your personal information if required to do so
by law or in the good faith belief that such action is necessary to: a. conform
to the edicts of law or comply with legal process served on Adiance or the
site; b. protect and defend the rights or property of Adiance, or c. act in
urgent circumstances to protect the personal safety of Adiance's employees,
users of Adiance's products or service, or members of the public. If you choose
to provide us with your personal information, we may transfer that information
within Adiance or to Adiance's third party service providers with your
permission. Upon receiving your permission, we may transfer your information
across borders and from your country or jurisdiction to other countries or
jurisdictions around the world.
In addition, Adiance may send your personal information to other companies or
people under any of the following circumstances: when we have your consent to
share the information; we need to share your information to provide the product
or service you have requested; we need to send the information to companies who
work on behalf of Adiance to provide a product or service to you (we will only
provide those companies the information they need to deliver the service, and
they are prohibited from using that information for any other purpose); or we
want to keep you up to date on the latest product announcements, software
updates, special offers or other information we think you'd like to hear about
either from us or from our business partners (unless you have opted out of
these types of communications).
Your Ability to Review and
Delete Information
You can always ask to review any personal information that
we have collected from you, have us update, correct or delete this information
and/or instruct us not to use this information and/or instruct us not to use
this information in the future. If you wish to exercise this right, simply
contact us.
Data Security
Your personal information is protected for your privacy and
security. Adiance safeguards the security and confidentiality of the data you
send us with physical, technical, and managerial procedures. Please be aware
that, despite out best efforts, no security measures are perfect or impenetrable.
While we strive to protect your personal information, we cannot ensure the
security of the information you transmit to us, and so we urge you to take
every precaution to protect your personal data when you are on the Internet.
Change your passwords often, use a combination of letters and numbers, and make
sure you use a secure browser.
Our website does not target and is not intended to attract children under the
age of 13. Adiance does not knowingly solicit personal information from
children under the age of 13 or send them requests for personal information.
Our website may contain links to websites operated by other companies. Some of
these third-party sites may be co-branded with a Adiance logo, even though they
are not operated or maintained by Adiance. Although we choose our business
partners carefully, Adiance is not responsible for the privacy practices of web
sites operated by third parties that are linked to our site. Once you have left
our website, you should check the applicable privacy policy of the third party
website to determine how they will handle any information they collect from
you.
Contact Information
Adiance welcomes your comments regarding this privacy
statement. If you believe that Adiance has not adhered to this privacy statement,
please contact us electronically or via postal mail at the address provided
below, and we will use commercially reasonable efforts to promptly determine
and remedy the problem.
|
