 Call Center India - Telemarketing Service India - Contact Center India
Adiance Technologies - Call Center India, Outsourcing Call Center
India, Call Center Service in India , Telemarketing Service India ,
Telemarketing India, , Outsourcing Telemarketing India , India Call Center, Call Center Service in Philippines , Outsourced Philippines Call Center
Telemarketing
is often thought of as a "hard sell" method of marketing and as a
result is dismissed. Many customer service operations employ telemarketing
and people are concerned about mixing sales with customer service.
Originally telemarketing applications were sell-by-telephone programs.
We offer a blended suite of solutions for programs that involve
outbound and inbound calling, email, sales and customer care
interaction. Marketing programs involve a series of actions designed to
achieve a goal. Yet, it is important to point out here that to optimize
your marketing investment, it is best to plan and execute your
marketing efforts using multiple, mutually supportive tactics in the
form of an effective marketing program.
Having a call center
in India is the norm for several global companies today. In order to
meet the growing international demand for cost-effective,
customer-oriented call centers, many organizations worldwide are
outsourcing these services by setting up call centers in India. But
what makes call centers in India such an attractive option? The country
has intrinsic strengths which make it a major success as an outsource
destination for call center work.
IT-Enabled Services include:
Helpdesk Services and remote troubleshooting of IT-related queries from
clients in the US
Transaction Processing
Accounting Services
Call Centers
Remote Network Management
Service Bureau and Entrepreneur Systems
End-to-end Processing Services with linkage to the parent company
Our total focus on outbound B2B telemarketing services and our
reputation for quality ensures we are the telemarketing company chosen
to act as the voice of some of the world's leading organisations.
Offering a full range of unscripted outbound telemarketing services and
with millions of calls made each year across every sector, we have
built a unique depth of expertise and insight.
We are very
pro-active and work tirelessly on presentation skills, objection
handling, overcoming rejection and closing and consolidating sales. Our
associates are encouraged to enter friendly competition with their
peers, helping them to attain targets, whilst motivation is maintained
with a rolling programme of incentives and rewards for their hard
efforts. We offer an extensive level of expertise and experience in
this service. Our clients rely on us to provide outbound telemarketing
solutions for both business-to-consumer and business-to-business. Our
extensive experience in outbound telemarketing, along with our
technological solutions, quality assurance programs, and commitment to
customer service excellence has helped many clients to achieve maximum
results from their direct marketing efforts.
At Adiance we
endeavour to meet our clients needs, we are a highly cost efficient,
results-based production. Our highly qualified team allows us to
provide extraordinary results for your project. Our outbound
telemarketing clients benefit from cost-effective and complaint-free
production, consistently delivered to them by a responsive and
supportive team of call management professionals.
We believe
in liasing with our clients on a regular basis so that we can fully
understand the clients products and needs so that we are able deliver a
first rate service.
Adiance offers business performance enhancement in line with
cost-savings to become one step closer to Business Transformation
Outsourcing (BTO).
By unlocking our clients revenue-potential
and brand assets we facilitate up-selling and cross-selling, improving
customer satisfaction scores, optimizing capital use and reducing
operational expenditure, Adiance offers far-reaching and positive
impact on shareholder value and stakeholder transparency.
We
have expertise in Telecom, Hospitality, mortgage and insurance industry
verticals; we provide services to a wide spectrum of clients all of
whom have developed a trusting and close alliance with our organization.
Silent features of our call center facility---
*
Our ITeS/ BPO approach provides a top-to-bottom focus that is dedicated
to sourcing projects globally and implementing them at our centers. We
implement six sigma based tools to continue re-engineering our clients
processes and adding value and refinement along the way.
* Based
on our experience of successfully scaling offshore projects, we have
organized ourselves around client-focused business units. Our Business
Unit Heads manage their functional areas to ensure that key operation
metrics are delivered on a regular basis.
* Transitioning and
project management expertise: Ensuring successful migration and
implementation of the business processes of our clients at out
facility, our structured approach enables strong adherence to project
implementation time lines, high quality implementation and better
understanding.
* Experience and expertise in building scale with
complexity: Servicing your needs with competency is the core value of
our organization.
* Our co-sourcing model seamlessly integrates
with our clients and works as an extension of their businesses which
help both of us to grow.
Let us know your requirements and find out if we can help.
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